FAQ’s – Personalised Cake Toppers
What Are Cake Toppers made of?
Personalised Cake Toppers are made of Air Drying Resin Clay and other materials needed to personalise. Which makes them a permanent keepsake of your special day if looked after as any ornament.
NB : If choosing the“More Realistic Look Face” option please be aware it is not 100% in likeness as a mold is used, they will always look the same only changes being hair colour and eye colour. This is only time a mold is used in creating my toppers.
What size are Cake Toppers?
Personalised Cake Toppers are approximately 15cm high for standing figurines. Round base board is 13cm diameter. A 15cm Diameter used for Horse, Bike and sometimes required if more than 2 children. The toppers are also very light most weighing under 300gms.
How much notice do you need?
I would ideally like 6 weeks before date required to create Personalised Cake Toppers. Extra time is required for different poses or bikes / boats / horse toppers. This is the minimum time, however when I am busy it could be longer as I need to work on toppers in order of wedding dates to ensure everyone receives in time. If you need it in less time than this please select rush order & express postage when ordering in Shop. (3 weeks from date required is minimum)
Of course you can be booked in earlier and information sent 6 weeks before. All Cake Toppers are not started until full payment & DETAIL form received. Payment options are on the Quote I send or in Shop (i.e. PayPal ,Stripe,Credit Card, Debit Card or Direct Deposit)
If time permits & you would like a Payment Plan please let me know so I can set up PayPal scheduled invoices.
When can I expect to receive my Cake Toppers?
Your Personalised Cake Toppers will be posted once finished and dry enough to post. Usually within 6 weeks from the date Payment and Detail form received. A photo of finished topper will be sent for your approval before sending.
What information is required to create Cake Toppers?
Please fill in Detail Form (link below each listing in shop) or I send to you after you place order and of course photos of dresses, suits or pets etc are also a big help. The more information you can give me the more detail can be given to the toppers.
**Please note I can only go by the information given me, so please describe in detail how you want them as once they are made they are difficult to change.
How do I store my Cake Topper?
Standing Wedding Cake Toppers are all placed on a white round base board. This makes them ready to display in glass cabinet after your Wedding Day. Sitting cake toppers can sit directly on a shelf or into styrofoam block or fake cake to be displayed. Boats and Cars can be displayed as they come.
How much is Delivery?
FREE WORLDWIDE SHIPPING via Tracked Parcel Australia Post
Option to upgrade to Express shipping at checkout.